by Tim Elliott on June 30, 2009
There are many in the wine industry who don’t believe in social media. Many others need more information in order to make up their minds. The rest are trying to figure out how to get started. But when I encounter those who are not on the social media bus, I simply respond with:
“Social media today is where websites were in 1994…”
As a marketer who fought the internet battles of the mid-90’s and then again in the dot-com years, I have developed a philosophical attitude toward such things. Either you get on the bus with us now or you will really want to know how to do social marketing in 2-3 years when that’s how wine is marketed; your choice.
I was reminded why I hold this opinion by a piece today at WineBusiness.com. Dr. Liz Thach of Sonoma State University lays out some very interesting data about how the Millennial generation is taking to wine. Money quote:
More than 65% said their preferred method to make a purchase decision is based on “word of mouth.” So where does the “word” emanate from? In most cases it is with friends in either face to face settings; online social networking forums; or via texting.
So online and mobile marketing is the way wine and everything else will be sold to Millennials who make up the largest block of consumers since the Baby Boomers. This may be the most compelling evidence I’ve seen about why wineries should get into social media. Many of their current and all of their future customers will demand it.
by Tim Elliott on May 21, 2009
I was in California wine country last week and in nearly every meeting Murphy-Goode’s social media experiment, ‘A Really Goode Job‘, came up. Most thought this campaign brilliant from all the online buzz created but I’ve been skeptical from the beginning. On one level, the $100,000+ investment will probably generate double or triple that amount of free publicity so there is an ROI from a traditional PR perspective. But unless they pick exactly the right person I don’t think this campaign will generate much buzz after the winner starts work in August.
When I first heard about this promotion a couple weeks ago I immediately went to see if the winery had secured the key social outposts and was somewhat surprised to see they didn’t seem to have a Twitter account. So I created one and did a bit of customization so whoever gets this job won’t have to deal with a squatter (like here and here). To take this account over, just contact and convince me you are really from Murphy-Goode.
Since the campaign started, the winery has promoted their search via this Twitter account that has developed quite a following in the three weeks it’s been open. If I were running this promotion, all the key social accounts would be secured before announcement in order to better manage the brand on the social web. All you need to do is put ‘MurphyGoode’ and ‘MurphyGoodeWine’ into KnowEm and then get the accounts at places like Twitter, Friendfeed, Delicious, Vimeo and YouTube even if you don’t ever use them.
What’s interesting about this campaign is the diversity of applicants. Everything from wine and food bloggers to social media strategists to the clueless and truly scary. Their offer of $10,000 a month for a 6 month contact would probably find plenty of applicants in good economic times but now the flood of applicants will be in the several hundred if not a thousand. Sifting through these to narrow down the list for the next stage of the competition will take some time and Murphy-Goode has extended the deadline for this and presumably to get every last ounce of publicity. But for this campaign to rise above PR stunt status, the winery will have to choose their winner very carefully. If I were judging this competition I would have just one question: who will customers find interesting and want to follow?
From a results perspective their website has gone from 500 visitors to over 50,000 in just a few weeks. Murphy-Goode has gone from nowhere in the social marketing space to a winery being written about in Mashable and the New York Times. All very impressive that will make this campaign a topic of conversation within the wine industry for a long time whatever the outcome.
Will ‘A Really Goode Job’ be another social media success story or a shameless marketing stunt? Time will tell but the early results look promising.
UPDATE 5/22/09: After watching the following video my outlook on this campaign has dropped considerably. Looks like the smart money is on ’shameless marketing stunt’ now… super over produced for the social web, folks. Where’s the authenticity? Edited together stock footage with your winemaker cut in at the end, a viral video does not make. At least in my book.
by Tim Elliott on May 2, 2009
As I write this post I am preparing to update my woefully out of date list of wineries on Facebook. Since I started this list, I have tried to follow every winery Facebook page so I get a lot of email everyday. And what I mostly see is not pretty; in fact most of it is simply Spam. But since I have opted in to getting these messages, the more correct term would be Bacn.
Whatever you call it, a constant stream of messages will not keep your fans following you for very long as Joel Vincent demonstrated this week. And he’s right, show your audience value and they will continue to follow you. So here are some tips for wineries to use Facebook more effectively:
Send One Mass Message A Month: Think of Facebook as an extention of your email marketing efforts. The more you send, the lower the results tend to be. In fact, extensive email marketing will hurt sales as it becomes too intrusive. So put together a newsletter-like digest message with upcoming events, new releases, winemaker notes and whatever else fans might be interested in. Just sent this no more than once a month (quarterly would probably be sufficent for most wineries).
Target Your Fan Updates: Facebook has a powerful, but apparently overlooked, feature that allows you to send messages to people in specific geographic areas. So instead of sending all fans that event invite, just filter on those fans closest to the winery. To use this feature, click on the “Target this update” box and choose the location of the receipants. You can also get fancy with gender and age which might be useful if your event is targeting a specific demographic group.
Give Fans A Reason To Visit Your Facebook Page: But the most effective way to prevent Facebook bacn is to very sparingly use the update feature. If you produce engaging content regularly it is not difficult to aggregate this content on your Facebook page. I’ll be blogging next time on how to set up your page using a new tool called Involver.
by Tim Elliott on January 20, 2009
Like many people, I watched the inauguration of Barack Obama as the 44th President of the United States today. Just before President Obama was sworn in, one of my Facebook friends posted about the new White House website which both surprised and delighted me.
Our new President has a blog.
Yes, President Obama is continuing the social media innovation he demonstrated in his campaign for the Democratic nomination and then the Presidential election. And it makes sense since he achieved a goal few thought possible when he hit the campaign trail nearly two years ago. His use of conversational marketing tools got more people involved, energized his supporters and, more importantly, raised record amounts of money.
There is a lot wineries can learn from President Obama’s use of social media during the campaign. For those who want to dive deep, Edelman has written a detailed white paper on the subject. But the bottom line is reaching people directly via the internet and social networks is not an unproven technique or a fad. It’s real and it will help you sell more wine.
Now’s the time to go social… and stay tuned, as I’ll show you exactly how.
by Tim Elliott on January 19, 2009

Last week in a meeting with other social media consultants, we talked about how far Wordpress has come in the last year. With a thriving ecosystem of themes and plugins, the open source blogging software has turned into a serious content management system (CMS) but is still relatively easy for anyone with reasonable technical abilities to administer.
We also noted that all the required social media services are supported making Wordpress a great platform for conversational marketing. So I thought I would revive my earlier series on Wordpress over the next few weeks and take a deep dive into exactly how a winery can build their website using this free software. Along the way I’ll build a demo site here giving you a place to kick the tires and decide if this will work for you.
In the meantime, I’ll leave you with a couple plugins that I’ve recently implemented on my wine blog that show the potential for Wordpress as a social media platform:
- Lifestream – Provides a running list of links on your sidebar as you post to various social networks or sharing services.
- Facebook Connector – Implements Facebook Connect to send blog comments to your Facebook profile and also provide an easy way for your Facebook friends to interact with your blog.
I’ll spend more time in future posts showing exactly how these plugins are configured.