Posts tagged as:

social media

Social Media Is The Future of Wine Marketing

by Tim Elliott on June 30, 2009

[singlepic id=3 w=320 h=240 float=center]There are many in the wine industry who don’t believe in social media. Many others need more information in order to make up their minds. The rest are trying to figure out how to get started. But when I encounter those who are not on the social media bus, I simply respond with:

“Social media today is where websites were in 1994…”

As a marketer who fought the internet battles of the mid-90′s and then again in the dot-com years, I have developed a philosophical attitude toward such things. Either you get on the bus with us now or you will really want to know how to do social marketing in 2-3 years when that’s how wine is marketed; your choice.

I was reminded why I hold this opinion by a piece today at WineBusiness.com. Dr. Liz Thach of Sonoma State University lays out some very interesting data about how the Millennial generation is taking to wine. Money quote:

More than 65% said their preferred method to make a purchase decision is based on “word of mouth.” So where does the “word” emanate from? In most cases it is with friends in either face to face settings; online social networking forums; or via texting.

So online and mobile marketing is the way wine and everything else will be sold to Millennials who make up the largest block of consumers since the Baby Boomers. This may be the most compelling evidence I’ve seen about why wineries should get into social media. Many of their current and all of their future customers will demand it.

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A Really Goode Job?

by Tim Elliott on May 21, 2009

A Really Goode JobI was in California wine country last week and in nearly every meeting Murphy-Goode’s social media experiment, ‘A Really Goode Job‘, came up. Most thought this campaign brilliant from all the online buzz created but I’ve been skeptical from the beginning. On one level, the $100,000+ investment will probably generate double or triple that amount of free publicity so there is an ROI from a traditional PR perspective. But unless they pick exactly the right person I don’t think this campaign will generate much buzz after the winner starts work in August.

When I first heard about this promotion a couple weeks ago I immediately went to see if the winery had secured the key social outposts and was somewhat surprised to see they didn’t seem to have a Twitter account. So I created one and did a bit of customization so whoever gets this job won’t have to deal with a squatter (like here and here). To take this account over, just contact and convince me you are really from Murphy-Goode.

Since the campaign started, the winery has promoted their search via this Twitter account that has developed quite a following in the three weeks it’s been open. If I were running this promotion, all the key social accounts would be secured before announcement in order to better manage the brand on the social web. All you need to do is put ‘MurphyGoode’ and ‘MurphyGoodeWine’ into KnowEm and then get the accounts at places like Twitter, Friendfeed, Delicious, Vimeo and YouTube even if you don’t ever use them.

What’s interesting about this campaign is the diversity of applicants. Everything from wine and food bloggers to social media strategists to the clueless and truly scary. Their offer of $10,000 a month for a 6 month contact would probably find plenty of applicants in good economic times but now the flood of applicants will be in the several hundred if not a thousand. Sifting through these to narrow down the list for the next stage of the competition will take some time and Murphy-Goode has extended the deadline for this and presumably to get every last ounce of publicity. But for this campaign to rise above PR stunt status, the winery will have to choose their winner very carefully. If I were judging this competition I would have just one question: who will customers find interesting and want to follow?

From a results perspective their website has gone from 500 visitors to over 50,000 in just a few weeks. Murphy-Goode has gone from nowhere in the social marketing space to a winery being written about in Mashable and the New York Times. All very impressive that will make this campaign a topic of conversation within the wine industry for a long time whatever the outcome.

Will ‘A Really Goode Job’ be another social media success story or a shameless marketing stunt? Time will tell but the early results look promising.

UPDATE 5/22/09: After watching the following video my outlook on this campaign has dropped considerably. Looks like the smart money is on ‘shameless marketing stunt’ now… super over produced for the social web, folks. Where’s the authenticity? Edited together stock footage with your winemaker cut in at the end, a viral video does not make. At least in my book.

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Increasing Engagement On Facebook

by Tim Elliott on May 5, 2009

Like the proverbial shoemaker, I tend to get around to setting up some social services for my company later than I really should. I tend to road-test new services on my wine blog or personal accounts before recommending them to clients. And often it’s weeks or months later before I add them here.

[singlepic id=1 w=320 h=240 float=center]Case in point is the Facebook page I just published for Acan Media mostly to demonstrate some cool new tools from a company called Involver. Since Facebook is part of an outpost strategy, my page is setup to aggregate the links I publish on Twitter and my blog posts. Involver has a nice RSS app that takes your blog feed and republishes it to the “News” tab on your Facebook page (I wish they would let you rename this to “Blog” but that might be a future enhancement). Previously I had been recommending the Simplaris Blogcast app which worked about 70% of the time in my experience. The Involver app seems very solid and stable in my early testing here and auto updates on a frequent basis.

What I like most about the Involver toolset is the ability to brand all of them with a banner making your Facebook page an extension of your blog or website. You can check out how this looks on all the Involver apps on my page (currently you have to use the same banner across all apps). But the real value of Involver is the ability for visitors to share your content easier with their Facebook friends and subscribe to your feed or follow you on Twitter.

But that’s just the tip of the iceberg as Involver has another 7 tools including a coupon app I will be experimenting with in the next few weeks. So if you are looking to increase your visitor engagement on Facebook, give Involver a try. And fan me up, too, when you have a chance ;-)

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Please Don’t Send Bacn On Facebook!

by Tim Elliott on May 2, 2009

@joelvincentAs I write this post I am preparing to update my woefully out of date list of wineries on Facebook. Since I started this list, I have tried to follow every winery Facebook page so I get a lot of email everyday. And what I mostly see is not pretty; in fact most of it is simply Spam. But since I have opted in to getting these messages, the more correct term would be Bacn.

Whatever you call it, a constant stream of messages will not keep your fans following you for very long as Joel Vincent demonstrated this week. And he’s right, show your audience value and they will continue to follow you. So here are some tips for wineries to use Facebook more effectively:

Send One Mass Message A Month: Think of Facebook as an extention of your email marketing efforts. The more you send, the lower the results tend to be. In fact, extensive email marketing will hurt sales as it becomes too intrusive. So put together a newsletter-like digest message with upcoming events, new releases, winemaker notes and whatever else fans might be interested in. Just sent this no more than once a month (quarterly would probably be sufficent for most wineries).

Target Fan Updates in FacebokkTarget Your Fan Updates: Facebook has a powerful, but apparently overlooked, feature that allows you to send messages to people in specific geographic areas. So instead of sending all fans that event invite, just filter on those fans closest to the winery. To use this feature, click on the “Target this update” box and choose the location of the receipants. You can also get fancy with gender and age which might be useful if your event is targeting a specific demographic group.

Give Fans A Reason To Visit Your Facebook Page: But the most effective way to prevent Facebook bacn is to very sparingly use the update feature. If you produce engaging content regularly it is not difficult to aggregate this content on your Facebook page. I’ll be blogging next time on how to set up your page using a new tool called Involver.

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Now’s The Time To Go Social

January 20, 2009

Like many people, I watched the inauguration of Barack Obama as the 44th President of the United States today. Just before President Obama was sworn in, one of my Facebook friends posted about the new White House website which both surprised and delighted me. Our new President has a blog. Yes, President Obama is continuing [...]

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WordPress As A Social Media Platform

January 19, 2009

Last week in a meeting with other social media consultants, we talked about how far WordPress has come in the last year. With a thriving ecosystem of themes and plugins, the open source blogging software has turned into a serious content management system (CMS) but is still relatively easy for anyone with reasonable technical abilities [...]

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